Sarathi by Dvara Solutions

Pioneering AI-Driven Field Assistance for NBFCs

Harness Cutting-Edge AI Technology from the Dvara Solutions Centre of AI for Financial Inclusion at IIT Dharwad

Revolutionize Your Field Operations with AI-Powered Efficiency

In the competitive landscape of Non-Banking Financial Companies (NBFCs), Sarathi emerges as a beacon of innovation. Developed at the advanced Dvara Solutions Centre of AI for Financial Inclusion at IIT Dharwad, Sarathi epitomizes the fusion of advanced artificial intelligence with practical field solutions, tailored specifically for the unique challenges of rural Bharat.

At Dvara Solutions we have digitised the business operations of more than 25 financial institutions in India, offering end-end digitisation of customer interaction starting from self-onboarding of customers to digital servicing that includes documentation, disbursements, and collections. Sarathi is an extension of our efforts to enable financial institutions to be highly customer-centric in a cost-effective manner.

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Why Sarathi?

AI-Driven Solutions for Core Field Workforce Challenges

Combat High Attrition with AI

Combat High Attrition with AI

Sarathi's intelligent, empathetic interaction model, powered by state-of-the-art AI, significantly enhances job satisfaction and retention among field staff.

Streamline Training with Advanced AI

Streamline Training with Advanced AI

Leverage AI's power to simplify complex training processes, providing an intuitive, interactive learning experience for new recruits.

Break Language Barriers with AI-Led Communication

Break Language Barriers with AI-Led Communication

Sarathi's AI algorithms enable seamless communication in various native languages, ensuring every staff member receives the support they need, regardless of linguistic background.

Accelerate Productivity with AI Assistance

Accelerate Productivity with AI Assistance

AI-driven insights and guidance enable new staff to reach operational efficiency quicker, reducing costs and time associated with ramping up productivity.

Tackle Real-Life Challenges with AI-Supported Decision Making

Tackle Real-Life Challenges with AI-Supported Decision Making

Empower your staff to navigate complex field situations with confidence, backed by AI's real-time problem-solving capabilities.

Foster Openness with AI-Enabled Privacy

Foster Openness with AI-Enabled Privacy

Encourage staff to seek clarifications without inhibition, thanks to Sarathi's private and approachable AI interface.

Optimize Senior Staff's Focus with AI Automation

Optimize Senior Staff's Focus with AI Automation

Reduce the burden on experienced staff by letting Sarathi's AI handle routine inquiries, enabling them to concentrate on strategic tasks.

Managing Sarathi?

Advanced AI-Enabled Administrative Control and Analytics

Curate Content with AI Insights

Curate Content with AI Insights

Admins can intuitively manage content, ensuring Sarathi always delivers relevant, AI-optimized information.

AI-Powered Usage Analytics

AI-Powered Usage Analytics

Gain deep insights into patterns and user behaviour, feeding back into training systems for continual AI-driven improvement.

Flexible, AI-Adaptive System Configuration

Flexible, AI-Adaptive System Configuration

Customize Sarathi to meet evolving needs with AI-enhanced topic, document handling, and user access controls.

Building for Bharat

Leading the Way in AI-Powered Financial Inclusion

Sarathi, from Dvara Solutions, stands at the forefront of technological innovation for financial inclusion. By blending the latest advances in AI with a deep understanding of the field workforce’s needs, we offer a tool that not only transforms operational efficiency but also drives meaningful financial inclusion in rural Bharat.

Transform Your NBFC's Field Operations with Sarathi

Contact Dvara Solutions Today for a Demo.

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